How can bots improve customer service?

Bots in customer service easily recognize common speech patterns of visitors at different stages of their customer journey. This allows them to understand user intent and provide relevant information, freeing up human customer service agents to handle more complex tasks.

Can a chatbot support your customers?

Not only can this bot support your customers in various ways, but it can also be an assistant for your employees. Use the TARS platform to build your chatbot tool or any of their 1,380 templates to get a headstart. Need help to finetune your bot?

What are the benefits of using a bot?

Efficiency: Bots manage multiple tasks simultaneously, improving overall efficiency. Customer engagement: Bots interact with customers and provide instant responses and support. Scalability: Bots can be scaled to handle more tasks or interactions as user needs evolve. How do bots work?